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How to Connect iSolved

A step-by-step guide for Company Admins on how to connect iSolved to Comprehensive.

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Written by Osiris Childs

This guide walks Company Admins through connecting iSolved to Comprehensive.

For quick setup, you will need your iSolved admin login on hand.

Step 1: Navigate to Integrations

Go to SettingsDataIntegrationsAdd integration. You will land on the integration discovery page.

Step 2: Find iSolved

Search for "iSolved" under HRIS. Click on the iSolved card to open it.

Step 3: Connect through Finch

iSolved connects through Finch, an integration connector. A Finch Connect popup will appear, pre-filtered to iSolved. In the widget:

  • Log in with your iSolved credentials directly in the Finch widget. Credentials are never entered in Comprehensive.

  • Grant Comprehensive access to your employee data.

Step 4: Authorize and run the initial sync

Once you authorize the connection, the modal moves through two brief loading states:

  • Setting up your integration…

  • Updating your employee data…

Comprehensive exchanges the authorization with Finch and kicks off an initial data sync covering company info, employee directory, and employment details.

Step 5: Manage your integration

After the sync completes, you will be redirected to the integration management page. From here you can:

  • View sync status and history

  • Set up daily sync schedules

  • Test the connection

💡 Need help? Reach out to your Comprehensive Implementation Manager and we will jump in. Include a screenshot of the error and the step where it occurred so we can resolve it quickly.

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