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What notifications go out and when

Understand what triggers notifications, who receives them, what they say, and how to turn them off

K
Written by Katelyn Lopez
Updated over 2 weeks ago

Email notifications go out to applicable employees to communicate specific events within the context of a compensation cycle. They are all optional to send, however, as of now, we're unable to edit the wording.

Cycle start and cycle end emails

These emails only go out to Admins and employees with responsibilities in a cycle (approvers or proposers). Employees getting reviewed and other managers who are not included in as an approver nor proposer will not get notified.

Cycle start

The cycle start email will not send unless you explicitly check the box to send the email upon starting your cycle.

If you launch your cycle and do not send the email, but decide you want to send it later, you can do so from the summary page of your cycle setup screens.

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Admin

Approver only

Proposer only

Approver and proposer

Cycle end

The cycle end email will not send unless you explicitly check the box to send the email upon ending your cycle.

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Admin

Approver only, Proposer only, Approver and proposer

Cycle event emails

These emails go out to applicable parties based on actions within a cycle. Admins are copied on all progress emails.

Turning on/off emails

If the box is checked to enable review event notifications, emails will go out based on reviews being submitted, approved, and rejected within a cycle. If the box is unchecked, no cycles will go out pertaining to these events.
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If you have the event notifications disabled, then you enable them, it will resume sending emails based on reviews being submitted, approved, and rejected, but it will not send a backlog of emails for past events.

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Submitted

Admin

Approver

Proposer

Rejected

Admin

Proposer

Approved

Admin

Approver

Employee award letter emails

This email notification is sent directly to employees once a cycle ends, award letters have been shared with managers, and letter has been explicitly sent to that specific employee.

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